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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Yanni Papandreou

October 27, 2025

5  out of  5
rating by Yanni Papandreou
"Professional and easy to work with! Thank you Conner.."
We responded:
"Thank you so much for your kind words, Yanni! We're thrilled to hear that working with Connor was a professional and smooth experience. We appreciate your feedback and look forward to assisting you again in the future!"
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Jacqueline Person

October 19, 2025

5  out of  5
rating by Jacqueline Person
"Thanks to Connor I was able to switch my insurance provider with ease. I had been with the same insurance company (NG) for nearly 15 years. Before it was time to renew my policy this year I had a few renewal questions. So I called my agent directly and learned he did not renew his license in time, therefore he did not have access to my account. So I called (NG) customer service department hoping to get my question addressed. I kept getting directed to a mailbox which belonged to my current agent whom had just informed me “ he did not have access to my account “🤨 That’s when I decided to shop around. I called State Farm, left a voice message. With in minutes my call was returned by Connor. He was able to address all of my concern/questions in an efficient/timely manner. I’m very confident about my decision to make this switch. Thanks a bunch Connor"
We responded:
"Thank you for sharing your experience, Jacqueline! It’s great to hear that Connor was able to respond quickly and handle all your questions efficiently, making your switch to a new insurance provider smooth and worry-free. It’s understandable that you wanted to explore other options after the issues with your previous agent, and we’re glad you found confidence in your decision with State Farm. We appreciate your feedback and are here to support you whenever you need."
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Mary Hale Miller

October 17, 2025

5  out of  5
rating by Mary Hale Miller
"Conner is absolutely amazing with the time he took to explain all my options. Very nice , kind and got everything setup in a timely manner. Thank you so much for all your help."
We responded:
"Thank you, Mary! We're so glad Connor was able to take the time to explain all your options and provide kind, timely service. Your appreciation means a lot, and we’re here to help anytime!"
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Maryj Murray

October 1, 2025

5  out of  5
rating by Maryj Murray
"Connor was very helpful. He explained everything to me so well I had no problems understanding the policy. He searched for all the discounts and was able to apply some. Truly he is a five star agent. Y'all get a quote from him he saved me from overpriced insurance and maybe he can do the same for you."
We responded:
"Thank you, Mary, for your wonderful feedback! Connor is indeed a dedicated agent who takes pride in explaining policies clearly and finding all possible discounts to help customers save. We're glad he was able to provide you with excellent service and a great insurance rate. Your recommendation means a lot, and we hope to assist many more people just like you!"
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Dylan

September 23, 2025

5  out of  5
rating by Dylan
"⭐⭐⭐⭐⭐ Exceptional Service and Peace of Mind I’ve had an outstanding experience with Connor Arnoult and the entire team. From the very beginning, they made the process of selecting the right coverage incredibly smooth and stress-free. They took the time to understand my needs, explained my options clearly, and never pressured me into anything I wasn’t comfortable with. What really sets this office apart is their commitment to customer service. Every time I’ve had a question they’ve responded promptly and professionally. It’s rare to find an office where you feel like more than just a policy number, but here, I truly feel valued and supported. If you're looking for reliable insurance with a personal touch, I can’t recommend this State Farm team enough. They’ve earned my trust, and I’m confident they’ll do the same for you."
We responded:
"Thank you so much for your thoughtful and detailed review, Dylan! We're thrilled to hear that Connor Arnoult and the entire team provided you with such exceptional service and made the insurance process smooth and stress-free. Your kind words about our commitment to personalized customer care truly mean a lot to us. It’s our goal to ensure every client feels valued and supported, and we’re glad that came through in your experience. We deeply appreciate your recommendation and trust, and we look forward to continuing to serve you with the same dedication. If you ever have any questions or need assistance, don’t hesitate to reach out!"
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Phillip Harris

September 23, 2025

5  out of  5
rating by Phillip Harris
"I have nothing but positive things to say about Connor Arnoult and his State Farm staff… They are a tremendous team and have served me well! I appreciate their courteousness and their professionalism… Kudos to Connor Arnoult and his State Farm team!"
We responded:
"Thank you so much for your kind words, Phillip! We're thrilled to hear that Connor Arnoult and the State Farm team have provided you with excellent service. Your appreciation means a lot to us, and we'll be sure to pass along your compliments. We're here for you anytime!"
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Macy Ashmore

September 23, 2025

5  out of  5
rating by Macy Ashmore
"Connor was very helpful!! Would definitely work with him again."
We responded:
"Thank you so much for your positive feedback, Macy! We're glad to hear that Connor was helpful and that you'd choose to work with him again. We look forward to assisting you in the future!"
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Joe McNeese

September 22, 2025

5  out of  5
rating by Joe McNeese
"Great experience with Connor and his team. He was very knowledgeable and patient in answering all my questions. It’s clear he truly cares about his customers. Highly recommend!"
We responded:
"Thank you, Joe! We're glad to hear that Connor and the team provided a knowledgeable and patient experience. It’s great to know that their genuine care for customers stood out. We really appreciate your recommendation!"
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Reginald Mcginty

September 5, 2025

5  out of  5
rating by Reginald Mcginty
"Nicole is the best insurance policy director i have ever spoken to she kind nice patient and more willing to answer any questions you may have so for the people out there who love speaking or being talked to with respect I highly recommend Nicole"
We responded:
"Thank you so much for your kind words, Reginald! We're thrilled to hear that Nicole provided you with such excellent service. She truly values treating everyone with respect and patience, and it's wonderful to know that it made a positive impact on your experience. We appreciate your recommendation!"
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John Dembeck Jr

August 29, 2025

5  out of  5
rating by John Dembeck Jr
"Wonderful experience great customer service care"
We responded:
"Thank you, John! We're delighted to hear you had a wonderful experience and appreciated our customer service. Your feedback means a lot to us!"
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Zoey Rogers

August 25, 2025

5  out of  5
rating by Zoey Rogers
"Tori was amazing and very easy to communicate with! With a bit of a driving history, she was able to give me the cheapest quote. She is very informative when you have questions! Always request for Tori!"
We responded:
"Thank you so much for your wonderful feedback, Zoey! We're thrilled to hear that Tori was able to provide you with excellent service and the best quote despite your driving history. She truly cares about making the process easy and informative for our clients. We'll be sure to pass along your kind words to her. Thanks again for recommending Tori!"
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Daniel Fennell

August 21, 2025

5  out of  5
rating by Daniel Fennell
"Working with Tori at State Farm was honestly a breeze!. She was super quick to respond and incredibly helpful every step of the way. Even though the quotes didn’t beat my current provider, Tori definitely brought her A-game and made the process as smooth and friendly as possible. I’d definitely recommend her if you want someone who handles your insurance needs with a smile. Thanks, Tori!"
We responded:
"Thank you so much for your thoughtful review, Daniel! We're glad to hear that Tori made the process smooth, friendly, and responsive for you. Even when the quotes didn’t beat your current provider, it’s great to know she brought her A-game and provided excellent service. We appreciate your recommendation and kind words—Tori will be thrilled to hear this! Thanks again for choosing us."
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M. Benjamin Jones

August 21, 2025

5  out of  5
rating by M. Benjamin Jones
"So glad to have spoken to Ms. Nicole! This was my first time trying to grasp insurance for myself and she really took the time to break things down for me. I apologize for all the questions and back tracking, but she kept a good spirit through it! You guys rock!!"
We responded:
"Thank you, Benjamin! We're so happy to hear that Ms. Nicole was able to guide you through understanding insurance and made the process easier for you. No need to apologize—asking questions is how you learn, and we're glad she could support you with a positive attitude. We appreciate your kind words and look forward to assisting you again! You rock too!"
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Katelyn Shirah

August 21, 2025

5  out of  5
rating by Katelyn Shirah
"Susan (Tori) McLeod was so helpful and very sweet!"
We responded:
"Thank you so much for your kind words, Katelyn! We're thrilled to hear that Susan (Tori) McLeod was helpful and made your experience enjoyable. We'll be sure to pass along your compliments to her!"
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Louis Doucet

August 6, 2025

5  out of  5
rating by Louis Doucet
"Needed insurance for my boat and Connor Arnoult helped me fast and affordable he’s the best on the coast"
We responded:
"Thank you, Louis, for your kind words! We're thrilled to hear that Connor Arnoult was able to provide you with fast and affordable boat insurance. We appreciate your trust!"
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kate barnett

August 1, 2025

5  out of  5
rating by kate barnett
"Nikole helped me get my insurance started the other day as well as Connor and she was absolutely perfect. She communicated well and was fantastic with our one on one conversation. I truly appreciate the help from her and everyone at State Farm for helping me find the right insurance!"
We responded:
"Thank you so much for your kind words, Kate! We're thrilled to hear that Nikole and Connor provided excellent service and made the insurance process smooth and personalized for you. We appreciate your trust in State Farm and are always here to help you find the right coverage."
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Denice Porter

July 30, 2025

5  out of  5
rating by Denice Porter
"Nickole was amazing. she address all my concerns and she help me to get insurance that fits my budget. I will be recommending all my family & friends. Thank You Nickole!"
We responded:
"Thank you for sharing your positive experience! It's wonderful to hear that Nickole was able to address all your concerns and help you find insurance that fits your budget. Your recommendation to family and friends means a lot. We appreciate your kind words and are glad Nickole could assist you so effectively!"
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Sara uwu

July 25, 2025

5  out of  5
rating by Sara uwu
"staff was kind and ammicable to all my questions regarding a plan. thank you all so much!"
We responded:
"Thank you, Sara! We're glad to hear our staff was kind and helpful in answering all your questions about the plan. We appreciate your feedback and are always here to assist you!"
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rreece3333

July 22, 2025

5  out of  5
rating by rreece3333
"Absolutely fabulous service! Tori was extremely pleasant to deal with and very diligent and patient. Thank you so much, Tori!"
We responded:
"Thank you so much for your wonderful feedback, Robert! We're thrilled to hear that Tori provided you with such excellent service. We'll be sure to pass along your kind words to her. If you need any assistance in the future, don't hesitate to reach out!"
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respawnjon

July 10, 2025

5  out of  5
rating by respawnjon
"Nikole is fantastic—knowledgeable, responsive, and truly cares about her clients. She made insurance simple and stress-free. Highly recommend!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Nikole provided knowledgeable, responsive, and caring service, making your insurance experience simple and stress-free. We truly appreciate your recommendation!"
Profile photo of Nikole Nikole Espinoza

Nikole Nikole Espinoza

June 26, 2025

5  out of  5
rating by Nikole Nikole Espinoza
"I've been with state farm for many years with a couple agents throughout the years and I can say hands down without a doubt Connor has been the best in my opinion. He actually cares and wants the best for you, if you're looking around for an insurance agent I honestly recommend Connor."
We responded:
"Thank you for your kind words, Nikole! We're thrilled to hear that Connor has provided you with such great service and support over the years. It's always our goal to ensure our clients feel valued and cared for, and it’s wonderful to know that Connor has made a positive impact on your experience. We appreciate your recommendation and look forward to continuing to assist you!"
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Alexandra Darbe

June 19, 2025

5  out of  5
rating by Alexandra Darbe
"Connor has been such a great help! I switched my auto insurance and renters insurance over to State Farm and he guided me through the process. I definitely recommend Connor for anyone in the Chattanooga area looking for coverage."
We responded:
"Thank you so much for your kind words, Alexandra! We're thrilled to hear that Connor was able to assist you with your auto and renters insurance needs. Providing excellent service is our top priority, and it's great to know that you felt supported throughout the process. We truly appreciate your recommendation and look forward to serving you in the future! If you have any more questions or need assistance, don't hesitate to reach out."
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Brian Crownover

June 11, 2025

5  out of  5
rating by Brian Crownover
"This was a very pleasant. Experienceverybody in the office was Friendly. Connor was easy to work with He explain any questions I had. And the most important thing, he saved me over half of what I was paying on car insurance before. Matter of fact. I got home owner's insurance and Is life insurance for my son and his Fiancé. All this for less than I was paying on car insurance before."
We responded:
"Thank you, Brian, for the fantastic review! We're so glad to hear you had a pleasant experience and that Connor was able to assist you with all your questions. It's great to know we could save you over half on your car insurance and provide you with home and life insurance as well. Your satisfaction means a lot to us! If you need anything else in the future, feel free to reach out."
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Weston & Chelsea Wagner

June 4, 2025

5  out of  5
rating by Weston & Chelsea Wagner
"We had an excellent experience working with Connor. He was incredibly knowledgeable, patient, and took the time to explain all of our options clearly. Whether it was helping us compare different coverage plans or answering follow-up questions, he was always responsive and professional. We felt confident that we were getting the right coverage for our family’s needs at a fair price. We highly recommend Connor to anyone looking for a trustworthy and attentive insurance agent."
We responded:
"Thank you, Chelsea and Weston, for your fantastic review! We're thrilled to hear that Connor provided you with knowledgeable and patient service. It's great to know he took the time to explain your options clearly and was always responsive to your questions. We appreciate your recommendation and are glad you found the right coverage for your family's needs at a fair price. If you need anything in the future, we're here to help!"
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Chummere Yarbro

May 29, 2025

5  out of  5
rating by Chummere Yarbro
"A friend of mine needed insurance so I sent her to Genesis Yarbro. She said that Genesis was very professional and helped her out tremendously! Thanks for helping Genesis, you’re great!!! She will be sending people your way!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Genesis provided such professional and helpful service to your friend. At our agency, we strive to offer affordable auto insurance options that meet our customers' needs. We appreciate your referrals and look forward to assisting more people in the future. If you or anyone you know needs assistance, don’t hesitate to reach out!"