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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zoey Rogers

Zoey Rogers

January 19, 2026

5  out of  5
rating by Zoey Rogers
"Tori was amazing and very easy to communicate with! With a bit of a driving history, she was able to give me the cheapest quote. She is very informative when you have questions! Always request for Tori!"
We responded:
"Thank you so much for your wonderful feedback, Zoey! We're thrilled to hear that Tori was able to provide you with excellent service and the best quote despite your driving history. She truly cares about making the process easy and informative for our clients. We'll be sure to pass along your kind words to her. Thanks again for recommending Tori!"
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Jerry McDaniel

January 19, 2026

5  out of  5
rating by Jerry McDaniel
"Great visit with Connor. 1st time meeting since he's been our agent. He addressed our needs, showing what options we had and how it would affect us, and we were able to make some changes to benefit our needs."
We responded:
"Hi Jerry, thank you for sharing your positive experience! We're glad to hear that your visit with Connor went great and that he took the time to thoroughly address your needs and options. It's wonderful that you were able to make beneficial changes, and we appreciate your trust in us. If you need any further assistance, we're here to help!"
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Keri Davis

January 19, 2026

5  out of  5
rating by Keri Davis
"Working with Tori has been very pleasant. I recommend this group."
We responded:
"Hi Keri, thank you for your kind recommendation! We're happy to hear that working with Tori has been a pleasant experience for you. We appreciate your support and look forward to continuing to assist you!"
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Debbie Goudreau

January 19, 2026

5  out of  5
rating by Debbie Goudreau
"Very helpful and professional . Saved me a substantial amount of money"
We responded:
"Hi Debbie, thank you for your kind words! We're so glad to hear that you found our service helpful and professional, and that we were able to save you a substantial amount of money. Your satisfaction is our top priority, and we appreciate your trust in us!"
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Byron Payne

January 19, 2026

5  out of  5
rating by Byron Payne
"Had a great experience with connors office and tori mcleod. Really appreciate the service and will be recommending to others thanks!"
We responded:
"Thank you, Byron! We're so glad to hear you had a great experience with our team. We really appreciate your support and recommendations. If you need anything in the future, don’t hesitate to reach out!"
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Micheala Collins

January 19, 2026

5  out of  5
rating by Micheala Collins
"Team was fantastic to work with and quick turn around."
We responded:
"Hi Michela, thank you for your great feedback! We're delighted to hear that our team was fantastic to work with and provided a quick turnaround. We appreciate your support and look forward to assisting you again in the future!"
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Cara Keith Moore

January 19, 2026

5  out of  5
rating by Cara Keith Moore
"I can’t say enough good things about Tori at State Farm. She is so helpful, kind, and always willing to go the extra mile! Anytime I’ve had questions or needed help, she has made the process smooth, and stress free. Highly recommend Tori to anyone looking for great service!"
We responded:
"Hi Cara, thank you so much for your wonderful review! We're thrilled to hear that Tori has been so helpful, kind, and dedicated to making your experience smooth and stress-free. Your recommendation means a lot to us, and we'll be sure to share your kind words with Tori. If you ever need anything else, we're here to help!"
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Stephen Payne

January 19, 2026

5  out of  5
rating by Stephen Payne
"Super friendly and prompt service. I would definitely recommend giving them a try."
We responded:
"Thank you so much for your kind words, Stephen! We're thrilled to hear you had a positive experience with our friendly and prompt service. We appreciate your recommendation and look forward to serving you again!"
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Suzette Bent

January 16, 2026

5  out of  5
rating by Suzette Bent
"What a pleasant experience, getting to work with this team! Thank you all for all of the help!"
We responded:
"Thank you so much, Suzette! We're thrilled to hear you had a pleasant experience working with our team. It was our pleasure to assist you, and we look forward to working with you again in the future!"
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Ryan Scafe

January 15, 2026

5  out of  5
rating by Ryan Scafe
"Connor and Cash are professional and service oriented for the customer. I Recommend them!"
We responded:
"Thank you so much for your kind words, Ryan! We're glad to hear that Connor and Cash provided you with professional and customer-focused service. We appreciate your recommendation!"
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Tori McLeod

December 30, 2025

5  out of  5
rating by Tori McLeod
"Amazing crew. Helped me with all my photography equipment coverage. 100 ⭐️"
We responded:
"Thank you for the 5 star review Tori!"
Profile photo of Margaret DeStefano

Margaret DeStefano

December 30, 2025

5  out of  5
rating by Margaret DeStefano
"I had a great experience working with Connor at State Farm. He was professional, knowledgeable, and genuinely customer-oriented. Connor took the time to walk through my options carefully and worked hard to find me the best possible rate, which I really appreciated. He never made the process feel rushed and was a super friendly, refreshing presence during what can otherwise be a frustrating auto insurance shopping spree. Highly recommend Connor if you are looking for someone who truly puts the customer first."
We responded:
"Hey Margaret! Thank you so much for the glowing review. I look forward to servicing your insurance needs in the future as a valuable customer of mine. "
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Jorge Gallo

December 9, 2025

5  out of  5
rating by Jorge Gallo
"The best insurance agency in chattanooga, super courtesy Thank you for the help connor"
We responded:
"Thank you so much for your kind words, Jorge! We're delighted to hear that Connor and our team provided you with excellent service. If you ever need any assistance in the future, don’t hesitate to reach out!"
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Edward Csmith

December 5, 2025

5  out of  5
rating by Edward Csmith
"Great experience!"
We responded:
"Thank you so much for your kind words, Edward! We're thrilled to hear you had a great experience. We look forward to serving you again soon!"
Profile photo of Connor Sparks

Connor Sparks

November 19, 2025

5  out of  5
rating by Connor Sparks
"Connor is easy to talk to and understanding. Thanks to him I was able to work around my odd paycheck patterns and still be able to keep my insurance where it needed to be! Thanks again Connor!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Connor was able to help you navigate your paycheck patterns and maintain your insurance smoothly. We'll be sure to pass along your appreciation to him. If you ever need assistance in the future, don't hesitate to reach out!"
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David King

November 16, 2025

5  out of  5
rating by David King
"Conner and his staff are always helpful take their time to explain and answer questions. I never feel like they’re trying to end the phone call. Prices are reasonable and they will keep an eye out for ways I can save."
We responded:
"Thank you, David! We're glad Connor and the team have been helpful and patient in answering your questions. It's great to hear you find our prices reasonable and appreciate our efforts to help you save. We look forward to continuing to provide you with excellent service!"
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Bobby Wallace

November 7, 2025

5  out of  5
rating by Bobby Wallace
"Awesome guy got me the best deal!!"
We responded:
"Hi Bobby! Thanks so much for your kind words. I'm thrilled to hear you got the best deal! If you need anything else, feel free to reach out. Appreciate your support!"
Profile photo of Lexie Basford

Lexie Basford

November 6, 2025

5  out of  5
rating by Lexie Basford
"Connor was very helpful and thorough in explaining my policies in a way I could understand. Professional and easy to work with."
We responded:
"Thank you so much for your kind words, Lexie! We're thrilled to hear that Connor was helpful and made your policies easy to understand. We appreciate your feedback and look forward to assisting you again in the future!"
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Yanni Papandreou

October 27, 2025

5  out of  5
rating by Yanni Papandreou
"Professional and easy to work with! Thank you Conner.."
We responded:
"Thank you so much for your kind words, Yanni! We're thrilled to hear that working with Connor was a professional and smooth experience. We appreciate your feedback and look forward to assisting you again in the future!"
Profile photo of Jacqueline Person

Jacqueline Person

October 19, 2025

5  out of  5
rating by Jacqueline Person
"Thanks to Connor I was able to switch my insurance provider with ease. I had been with the same insurance company (NG) for nearly 15 years. Before it was time to renew my policy this year I had a few renewal questions. So I called my agent directly and learned he did not renew his license in time, therefore he did not have access to my account. So I called (NG) customer service department hoping to get my question addressed. I kept getting directed to a mailbox which belonged to my current agent whom had just informed me “ he did not have access to my account “🤨 That’s when I decided to shop around. I called State Farm, left a voice message. With in minutes my call was returned by Connor. He was able to address all of my concern/questions in an efficient/timely manner. I’m very confident about my decision to make this switch. Thanks a bunch Connor"
We responded:
"Thank you for sharing your experience, Jacqueline! It’s great to hear that Connor was able to respond quickly and handle all your questions efficiently, making your switch to a new insurance provider smooth and worry-free. It’s understandable that you wanted to explore other options after the issues with your previous agent, and we’re glad you found confidence in your decision with State Farm. We appreciate your feedback and are here to support you whenever you need."
Profile photo of Mary Hale Miller

Mary Hale Miller

October 17, 2025

5  out of  5
rating by Mary Hale Miller
"Conner is absolutely amazing with the time he took to explain all my options. Very nice , kind and got everything setup in a timely manner. Thank you so much for all your help."
We responded:
"Thank you, Mary! We're so glad Connor was able to take the time to explain all your options and provide kind, timely service. Your appreciation means a lot, and we’re here to help anytime!"
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Dylan

September 23, 2025

5  out of  5
rating by Dylan
"⭐⭐⭐⭐⭐ Exceptional Service and Peace of Mind I’ve had an outstanding experience with Connor Arnoult and the entire team. From the very beginning, they made the process of selecting the right coverage incredibly smooth and stress-free. They took the time to understand my needs, explained my options clearly, and never pressured me into anything I wasn’t comfortable with. What really sets this office apart is their commitment to customer service. Every time I’ve had a question they’ve responded promptly and professionally. It’s rare to find an office where you feel like more than just a policy number, but here, I truly feel valued and supported. If you're looking for reliable insurance with a personal touch, I can’t recommend this State Farm team enough. They’ve earned my trust, and I’m confident they’ll do the same for you."
We responded:
"Thank you so much for your thoughtful and detailed review, Dylan! We're thrilled to hear that Connor Arnoult and the entire team provided you with such exceptional service and made the insurance process smooth and stress-free. Your kind words about our commitment to personalized customer care truly mean a lot to us. It’s our goal to ensure every client feels valued and supported, and we’re glad that came through in your experience. We deeply appreciate your recommendation and trust, and we look forward to continuing to serve you with the same dedication. If you ever have any questions or need assistance, don’t hesitate to reach out!"
Profile photo of Phillip Harris

Phillip Harris

September 23, 2025

5  out of  5
rating by Phillip Harris
"I have nothing but positive things to say about Connor Arnoult and his State Farm staff… They are a tremendous team and have served me well! I appreciate their courteousness and their professionalism… Kudos to Connor Arnoult and his State Farm team!"
We responded:
"Thank you so much for your kind words, Phillip! We're thrilled to hear that Connor Arnoult and the State Farm team have provided you with excellent service. Your appreciation means a lot to us, and we'll be sure to pass along your compliments. We're here for you anytime!"
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Macy Ashmore

September 23, 2025

5  out of  5
rating by Macy Ashmore
"Connor was very helpful!! Would definitely work with him again."
We responded:
"Thank you so much for your positive feedback, Macy! We're glad to hear that Connor was helpful and that you'd choose to work with him again. We look forward to assisting you in the future!"
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Joe McNeese

September 22, 2025

5  out of  5
rating by Joe McNeese
"Great experience with Connor and his team. He was very knowledgeable and patient in answering all my questions. It’s clear he truly cares about his customers. Highly recommend!"
We responded:
"Thank you, Joe! We're glad to hear that Connor and the team provided a knowledgeable and patient experience. It’s great to know that their genuine care for customers stood out. We really appreciate your recommendation!"